Monitoring flight/seat availability is a constant headache for travel management companies. Just when you think you’ve found the perfect seat for your customer, it’s gone. And who knows how long you’ll have to wait before the airline releases more inventory?
To help TMCs solve this problem, we created CheckMate: our easy-to-use flight/seat availability monitoring tool.
What is CheckMate?
It takes time, not to mention a keen eye to find the right seat at the right price for your customers. And with staff and resource shortages increasing the pressure on agents, you need a faster, more efficient way to monitor seat availability.
With CheckMate, you can upload details on the seats and classes you’re looking for directly from your GDS or create a wish list of your customers’ ideal requirements using the tool’s intuitive web-based interface. Our flight/seat availability tool then automatically looks for seats that match your criteria – including those in closed classes – and notifies you via email as soon as a preferred seat becomes available.
CheckMate can even look for cheaper classes in the same cabin to optimise travel spend. And, unlike human agents, it runs 24/7 to ensure your customers are always first in line for released inventory. CheckMate integrates seamlessly with leading global distribution systems, including:
We also offer a custom development service to adapt the tool to meet your specific needs.
Why Your TMC Needs a Seat Availability Tool
Automation has revolutionised the travel industry. From automatic ticketing and visa checking tools to PNR management software, TMCs are increasingly reliant on technology to improve efficiency and reduce pressure on front-line staff.
And that’s exactly what CheckMate does for flight/seat availability.
CheckMate automatically monitors flights for available seats. Simply choose your preferred class or seat and leave CheckMate to take care of the rest – saving time and reducing agent workload.
Never Miss a Seat
We know how frustrating it can be to pin down released inventory. CheckMate quickly alerts you when a preferred seat becomes available, giving you a head-start on your competitors.
Finding a seat is one thing. Finding one at the right price is another. CheckMate looks for the most cost-effective seats to help your customers keep their travel budgets in check.
It’s impossible to predict when an airline will release new inventory. CheckMate monitors flight/seat availability 24/7 so you can find the best seats for your customers, even when you’re not in the office.
Make Your GDS Work for You
Since opening our doors in 2004, we’ve used our unique combination of developer know-how and travel industry expertise to make life easier for TMCs. Our innovative range of off-the-shelf and bespoke GDS solutions have made us the technology partner of choice for boutique agencies and global travel solution providers alike.
The travel industry will feel the impact of COVID-19 for years to come. According to recent estimates, business travel spending won’t fully recover until 2024 at the earliest. Tools like CheckMate can help you get the most out of your GDS during this difficult time, so you can continue to deliver exceptional customer experiences and reduce the pressure on your agents.
Request a demo to see CheckMate in action and discover how our flight/seat availability tool can make your life a little easier.