As the world’s largest online travel company bringing in total revenue of over $6.6 billion last year, Expedia are a major player within the world of travel. And, with the ongoing successes of assets acquired back in 2015, this year’s impact on the travel industry is set to be greater still.
Read more →Airbnb has often been at the heart of legal battles with the cities in which it operates. The service is now available in over 191 countries and with so many political systems to work with, it’s not surprising that they, and sharing economy brands like them, have made a few enemies.
Read more →We recently looked at some of the many ways that Brexit could affect the travel industry, but what do the sector's heavy hitters think of the prospect of the UK leaving the EU?
Read more →The responses to a possible “Brexit” range from “meh, nothing will really change much” to “we’re all doomed!” But what would Britain leaving the EU actually mean for the travel industry?
Read more →Adding live chat to your website could create an effective new customer service channel while helping you capture more leads at the same time.
Increasing mobilisation and modern buying behaviour are driving the adoption of live chat throughout a wide range of industries. Travel is no different, with hotel chains, airlines, OTAs and disruptive start-ups all embracing the trend.
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