During the last 30 years, the process of selling airline seats has remained largely unchanged. So it raised some eyebrows when the International Air Transport Association (IATA) revealed plans to launch its New Distribution Capability (NDC) back in 2012.
Today, however, the NDC is beginning to gain traction, addressing the industry's distribution limitations, and enabling more efficient communication between airlines and TMCs.
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Artificial intelligence has been used in the broader travel industry, particularly in transport and accommodation, for many years. But what use, if any, can AI be to TMCs and OTAs?
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From virtual card purchases (VCNs) to voice-activated search, travel technology is transforming how TMCs engage with corporate travellers. And with 2017 now upon us, the advancement and adoption of travel technology is set to take yet another leap forward. So, to make sure you’re ready for what’s to come, here are 6 travel technology trends that will shape the corporate travel industry in 2017.
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The modern business traveller spends a considerable time on the move. Whether this is to maintain commercial relationships, attend internal meetings, or close new business deals, the demand for transportation is high.
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As the travel distribution sector becomes more complex, GDS developers are being led down a path of innovation and IT partnerships in order to aggregate the industry's content. Product differentiation, higher demand and a complex distribution network are just some of the future trends identified in a recent report comissioned by Amadeus. But do these affect GDSs, and do they present any opportunities or threats?
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