The travel industry is recovering from a period of crisis. For TMCs, keeping up with evolving traveller expectations has never been more critical. A global distribution system (GDS) is vital for agents trying to manage traveller data, and the technology plays a key role in keeping much of the industry running smoothly while empowering agents to help travellers on their journey.Read more →
The COVID-19 pandemic has ravaged the travel industry. As global governments imposed strict travel restrictions to curb the spread of the virus, the travel industry, both business and leisure have suffered. Across the world, travel management companies (TMCs) have borne the brunt of this considerably.Read more →
The travel industry has faced major challenges during the COVID-19 pandemic and the restrictions imposed on global travel. Many governments worldwide saw their countries enter lockdown in to slow the spread of the virus.Read more →
We’re excited to launch our newest product, NavAgent. The result of a collaboration between Navitas Solutions and Agentivity, NavAgent is designed to enhance a TMC’s ability to service its clients with advanced, expert analysis of booking patterns and traveller behaviour data, integrated directly into their GDS of choice.Read more →
‘Off-policy’. Two little words that send a collective shiver down the spine of travel managers everywhere.
While it sounds fairly innocuous, corporate travellers playing fast and loose with their travel plans, and booking parts – or all – of their trip somewhere other than via their employer or travel management company’s chosen GDS has long been a problem for the industry. The reasons are obvious: not only does it pose problems for traveller tracking and duty of care; it also represents a crucial source of lost revenue.Read more →