Travel Management Blog

Why Do So Many Corporate Travellers Book ‘Off-policy’?

‘Off-policy’. Two little words that send a collective shiver down the spine of travel managers everywhere.

While it sounds fairly innocuous, corporate travellers playing fast and loose with their travel plans, and booking parts – or all – of their trip somewhere other than via their employer or travel management company’s chosen GDS has long been a problem for the industry. The reasons are obvious: not only does it pose problems for traveller tracking and duty of care; it also represents a crucial source of lost revenue.

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July 16, 2019 Darren Waughman GDS

What Does the Future Hold for the GDS?

Corporate travel has always had an eye on the future and a propensity to get a little hot under the collar for whatever this year’s ‘game-changing’, ‘revolutionary’ tech is. Be that wearables, voice interaction like Amazon’s Alexa or, whisper it, the blockchain.

Perhaps naturally, this is often the focus of industry press — after all, zeitgeisty terms almost guarantee clicks and shares. In all these examples, the focus is very much on incremental improvements to the end-user's experience. However, you hear much less about the vast system underpinning it all: the GDS. So, what are the GDSs doing to innovate?

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August 10, 2018 Darren Waughman GDS

5 Benefits of Using a Custom Travel Itinerary Template

Between jumping back-and-forth through time-zones, sleeping in strange beds and living out of a suitcase, life can be a blur for business travellers. A great itinerary can make all the difference though – and here's how an itinerary template can help you improve your travellers' experience while also making your life easier:

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What Should You Look for in a GDS Add-on?

We’ve discussed the why of GDS add-ons in a previous blog, and you’re likely aware of their potential for helping you get the most from your GDS. However, not all add-ons were created equal, so how do you sort the wheat from the chaff? What should you be looking for from a potential bolt-on?

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What are the Challenges Faced by the GDSs?

The GDS is a mainstay of the corporate travel industry, crucial to the day-to-day activities of travel consultants all over the globe. Still, like any industry-defining technology, the GDS faces challenges and isn’t without its limitations — we take a look at some of the most problematic.

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