Travel Management Blog

The travel industry has been grappling with the question of how to deal with unmanaged business travel for years now. Some travel managers see a rich seam of potential revenue just waiting to be mined, while others view it more as an existential threat than a blessing. We fall firmly in the first camp, and with business travel set to see healthy growth over the next five years, now is the time to address an often-misunderstood segment of the industry.

The corporate travel management industry has always evolved quickly, so being adaptable is a vital skill for anybody working at a TMC – particularly where technology is concerned. But where is the evolution of travel management taking us?

Travellers having the correct entry documents can be the difference between successful business trips and disasters. It can also be the difference between retaining a client or losing them to a better-prepared competitor. We look at three key challenges travel managers face when managing visa checking and some surprisingly simple ways to overcome them.

We’ve all come across the recipient of a great business travel itinerary on our travels: it’s usually the guy or gal gliding serenely through baggage collection and into a waiting taxi as you stand flustered in arrivals. But what goes into the perfect itinerary? And what can TMCs do to ensure their travellers return from business trips satisfied?

With 2017 quickly coming to a close, it’s natural to reflect on the last 12 months and begin to think about how the world of business travel management will change over the next year. No doubt, it’ll be closely tied to the evolution of travel technology and, , so we've rounded up the tech trends to watch for in 2018.